About
Technical Support & Infrastructure Azure Cloud Security
Ghana · Open to UK Junior Cloud Security, Cloud Support, IT Support, Service Desk, and Infrastructure Support roles.
I work in technical support and IT operations: first-line troubleshooting, user and access issues, connectivity problems, documentation, and coordinating several projects at once. .
At Oasis Project Services Limited I deliver IT support, coordinate more than five concurrent projects, and support quality control. I am first point of contact for the SCADA system on Oasis’s steam turbine project at Tema Oil Refinery: trained by the vendor that installed the subcontracted system, I support them when issues come up and resolve network connectivity problems.
At Cybarik Limited, a UK-registered consultancy, I performed cloud security engineer duties on live client work for 12 months. That included Azure security controls, identity and access management, monitoring and incident notes, and written procedures.
I use personal labs so the same method stays reusable: least-privilege networking, secure authentication, Linux permissions, and ticket-style investigation notes. I also write short notes on Entra ID and Azure troubleshooting.
Skills
- Technical Support
- Service Desk
- Troubleshooting
- Microsoft Azure
- Cloud Security
- Entra ID / IAM
- Linux
- Windows
- Networking
- Python automation
- Microsoft 365
- Identity and access
- Technical documentation
- Multi-project coordination
Certifications
- CompTIA Security+ ce Feb 2024–2027
- Google Cybersecurity Professional Certificate Feb 2024
- Google IT Automation with Python Jun 2024
- Azure VM & Web Server (Coursera) Jul 2024
- Cybersecurity Bootcamp (CyberTalents) Apr 204
- Commonwealth Bank Cybersecurity Job Simulation (Forage) March 2024
Contact
Ghana · Open to UK roles