About
Technical Support & Infrastructure Azure Cloud Security
Ghana · Open to UK Technical Support, Help Desk, Systems Support, Infrastructure Support and Junior Cloud Operations roles.
I work in technical support and IT operations: first-line troubleshooting, user and access issues, connectivity problems, documentation, and coordinating several projects at once.
My current focus is Azure cloud security. During a 12-month internship with a UK-registered consultancy I applied Azure security controls, identity and access management, monitoring and documentation on Azure security tasks during Cybarik academy and internship. I am preparing for Microsoft AZ-500 and using personal labs to practise least-privilege networking, secure authentication and repeatable runbooks.
I write short notes on Entra ID, Azure deployments and troubleshooting so study and lab work become procedures I can reuse in a support or junior cloud role.
Skills
- Technical Support
- Help Desk Support
- Troubleshooting
- Microsoft Azure
- Cybersecurity
- Linux
- Windows
- Networking
- Python automation
- Microsoft 365
- Identity and access
- Technical documentation
- Multi-project coordination
Certifications
- CompTIA Security+ ce Feb 2024–2027
- Google Cybersecurity Professional Certificate Feb 2024
- Google IT Automation with Python Jun 2024
- Cybarik Cloud Security Academy 2025
- Azure VM & Web Server (Coursera) Jul 2024
Currently preparing for Microsoft AZ-500 (Azure Security Engineer Associate).